GAME READY SYSTEM HOW-TO

Demonstration Video

Easy Operation

Step 1

Step 2

Step 3

Get started in just several quick steps with Game Ready. Hand adding ice to the main compartment of the Game Ready unit Plugging the power cord into the Game Ready system Cuff being wrapped around the hand
Fill the Control Unit with ice and water as indicated inside reservoir. Connect Control Unit to the AC Adapter, then to a grounded electrical outlet. Apply the selected Wrap. For optimal results, use ATX Series heat exchangers.

Step 4

Step 5

Step 6

Step 7

Plugging the Game Ready hose into a compression wrap Finger touching a button on the Game Ready display console Finger touching a button on the Game Ready display console Display and adjustments panel for the Game Ready system
Attach the Connector Hose to the Wrap, then to the Control Unit. Press the power button. Select pressure and time settings in Manual Mode or select a program in Program Mode. Press the play/pause button to start.

CT Spine

Cooling Vest

Shoulder

Back

Straight Elbow

Flexed Elbow

Hand/Wrist

Hip/Groin

Straight Knee

Articulated Knee

Half-Leg Boot

Ankle

Display and adjustments panel for the Game Ready system

PRE-SET PROGRAMS

Program 1

30 minutes on, 30 minutes sleep.

No pressure.

Program 2

30 minutes on, 30 minutes sleep.

Low pressure.

Program 3

30 minutes on, 30 minutes sleep.

Medium pressure.

Program 4

30 minutes on, 60 minutes sleep.

No pressure.

Program 5

30 minutes on, 60 minutes sleep.

Low pressure.

Program 6

30 minutes on, 60 minutes sleep.

Medium pressure.

Program d

Drain Mode.

Please refer to page 9 in the manual for details.

SYSTEM ERROR
MESSAGES

TROUBLESHOOTING
ERROR WHAT DOES IT MEAN? WHAT CAN I DO?
Step 1 Air Pressure Sensor: The Control Unit has detected a problem calibrating the air pressure circuit on start-up.
  • This is most likely to occur if you have restarted the system with an inflated Wrap attached.
  • Detach the Wrap, pressing it flat to expel the air accumulated inside and try again.
Step 2 Self-Test Error - Air Pump: The Control Unit has detected an electronic problem in the air circuit on start-up.
  • Disconnect the Wrap from the Control Unit.
  • Turn the Control Unit off and on again without a Wrap connected.
  • Reconnect the Wrap and resume treatment.
  • If the problem persists, contact Customer Service.
Step 4 Dry Pump: The Control Unit has detected a dry pump. In order to prevent possible damage to the fluid pump, the unit will stop therapy.
  • Be sure you are using ATX Series Heat Exchangers.
  • Note that if you are using new Wraps the water in the reservoir may have been depleted and causing this error. Make sure there is adequate water in the reservoir based on the fill line indicator label. Refer to instructions for priming a Wrap below.
  • Verify that the ice box filter is not clogged (refer to the filter maintenance instructions on page 14).
  • Make sure there are no kinks in the Wrap or Connector Hose.
  • Turn the Control Unit off and on again.
  • Disconnect and reconnect the hose from the Control Unit and the Wrap, verifying that an audible "click" is heard at both connections points.
  • Prime the Wrap using the following steps:
    - Select "Off" (No Pressure).
    - Attach the hose to the unit and the Wrap.
    - Lay the Wrap open and flat next to or lower than the Control Unit (not on the body).
    - Run the system for 2 minutes.
  • Prime the Control Unit using the following steps:
    - Disconnect the hose from the Control Unit.
    - Now, look at the Wrap connection location on the Control Unit. On the top valve, push the white prong in so that it is flush with the metal connector.
    - Make sure you are not fully covering the opening in the prong.
    - Push start, and water should squirt out of the valve.
    - Restart the system.
Step 6 Over Pressure: Indicates that the Control Unit has exceeded the target air pressure.
  • Turn the Control Unit off and back on.
  • Make sure the Wrap is applied securely.
  • Do not make sudden movements during treatments. Rapid shifting in position may produce a quick change in pressure in the Wrap and cause this error.
Step 7 Under Pressure: The Control Unit can't reach its target maximum compression. This often indicates that there is a leak in the pneumatic compression circuit, either in the Connector Hose, Wrap or Control Unit. Or it may occur because the hook and loop fastener on your Wrap has worn out.
  • Make sure the Wrap is applied securely.
  • Try using a different Wrap and Hose to isolate which component may be producing the error. For example, an error which occurs with a Shoulder Wrap but not a Knee Wrap may indicate that the Shoulder Wrap is causing the error, not the Control Unit.
  • If using a Dual Hose, make sure you have two Wraps attached.
Step 8 Deflation Error: The Control Unit has detected that the Wrap has not properly deflated.
  • Turn the Control Unit off.
  • If there is air left in the Wrap, disconnect the Wrap from the Connector Hose and manually deflate the Wrap by applying pressure to it.
  • Reconnect the Hose to the Wrap and reapply the Wrap to the body.
  • Turn the Control Unit on and press play/pause.
  • Make sure the Wrap is applied securely against the body.
  • If possible, try using a different Wrap and Hose to isolate which component may be producing an error. For example, an error which occurs with a Shoulder Wrap but not a Knee Wrap may indicate that the Shoulder Wrap is causing the error, not the Knee Wrap or Control Unit.
Step 9 Pump Performance Error: The Control Unit has determined that the fluid pump may be working too hard. This could be caused by ice or debris in the fluid circuit. In order to prevent possible damage to the fluid pump, the unit will stop therapy.
  • Turn the Control Unit off and back on again.
  • Reapply the Wrap, making sure to follow all application instructions accompanying the Wrap.
  • Disconnect and reconnect the hose from the Control Unit and the Wrap, verifying that an audible "click" is heard at both connection points.
  • If that does not solve the problem turn the Control Unit off for 20 minutes (to let the pump cool down) before turning it on again to try again).
Step 10 Low Flow: Control Unit has detected something blocking the water flow.
  • Be sure you are using ATX Series Heat Exchangers.
  • Check all hose connections.
  • Disconnect and reconnect Wrap from Connector Hose.
  • Make sure there is water in the ice box.
  • Verify that the ice box filter is not clogged.
  • Make sure there are no kinks in the Wrap or Connector Hose.
  • Reapply the Wrap snugly, making sure to follow all application instructions accompanying the Wrap.
  • Turn the Control Unit off and on again.
  • Disconnect and reconnect the hose from the Control Unit and the Wrap.
Step 12 Selt-Test Error - Fluid Circuit: The Control Unit has detected an electronic problem in the fluid circuit on start-up.
  • Turn off the Control Unit.
  • Turn the Control Unit back on and resume treatment.
  • If the problem persists, contact Customer Service.
Step 13 Temperature Calibration Error: The Control Unit has detected a failure in the Temperature Control circuit or is being operated outside of the advised temperature range (33.8-104 degrees Fahrenheit).
  • Be sure you are operating the system within the advised temperature range of 33.8-104 degrees Fahrenheit and storing the system within the advised temperature range of 33-120 degrees Fahrenheit.
  • Turn the Control Unit off.
  • Fill the Control Unit with ice and water per the label instructions inside the reservoir.
  • Turn the unit back on again and push Play/Pause.
  • Repeat the process up to three times.
  • If the problem persists, contact Customer Service.
Step None Control Unit will not turn on:
  • Press the power button. If no orange or green light is illuminated, make sure the AC Adaptor is plugged into a working electrical outlet and all connections are secure (Test outlet with another electrical device).
  • Press the power button again. If the Control Unit still will not turn on, call Customer Service.
Step None Control Unit won't reach Target Temperature, or temperature is unstable:

The fill-line labels within the reservoir indicate an ice/water ratio that will assist the Control Unit in achieving the temperature you've specified using the Temperature Knob. If you have filled the Control Unit according to the fill-line labels and are still unable to achieve your desired target temperature, try the following steps:

  • If you are still unable to achieve WARMER temperatures, be sure the Temperature Knob is turned to full warm, use less ice, and reduce the amount of water if necessary.
  • If you are still unable to achieve COLDER temperatures, be sure that you are using ATX Series Heat Exchangers. Confirm that the Temperature Knob is set to full cold and that the reservoir is full of ice, replenishing frequently and stirring the reservoir to break up large formations of ice if necessary. Make sure there are no kinks in the Wrap or Connector Hose. Reapply the Wrap, making sure to follow all accompanying application instructions. Finally, if you still cannot achieve the coldest temperature desired, adding more water than what is indicated by the reservoir fill-line labels may also allow the Control Unit to reach colder temperatures. To achieve this effect, water may be added to the top of the ice level.
    CAUTION: By overfilling the reservoir as in the last step, the temperature control feature of the system will not work and the Control Unit will be administering therapy at "full cold". Consult the Warnings on page 16 to make sure you take proper steps to minimise the risk of injury.